Why Choose Computer Solutions?
Why Choose A Particular Technology Provider?
No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
That’s where our fully-managed approach to IT can help. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7, 365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.
02. We have the proper business associations
Why chase down multiple vendors when we have the connections to take care of the project? We have relationships with many vendors and can bring the expertise/products necessary in less time! That means it is one contact that is responsible for bringing all the right people, equipment and software to the project.
03. Our response time is incredible
If you have a problem that is affecting your ability to do business, you don't want to wait until next week to have someone respond. Whether you are next door or in Australia, with our remote tools and technicians we are able to respond in a very short time. Many times we are able to respond within minutes! Why wait - down time is lost revenue. We understand. We not only provide prompt remote service, but we have offices in Marion, VA and Statesville, NC. Located outside these areas? We have access to a nation-wide network of technicians to provide local/on-site service to you - no matter where you're located!
04. 9 to 5 work days are not in our vocabulary
The days of IT providers working 'bankers hours' are long gone. Many businesses operate on different schedules - so do we. We provide 24x7x365 monitoring and support of your IT infrastructure. If you need help 'after hours', we are here to help!
05. You and your business are protected
Not only do we have the expertise to resolve your issue, our service is backed by over a million dollars in liability insurance. Unlike most of our competitors, we have safeguards put in place so that your are protected in the unlikely event of a catastrophic causality caused by our team. Ask the competitors - you will be surprised how many will work on your equipment and data but have no means of recovering from a catastrophic data loss or facility/equipment damage. Pretty scary when you think about it, isn't it?
Our Code of Ethics
COMPETENCE
We will always represent our skills and abilities accurately. We will maintain our capacity to provide wise counsel for those areas we represent, having expertise through education and experience.
CONFLICT OF INTEREST
We advise our clients of conflicts of interest that exist and will always present the options we genuinely believe are in the client's best interest. We shall not knowingly make recommendations or provide advice that serves the member and not the recipient.
CONFIDENTIALITY
We treat all client information as confidential unless we know it’s not. We have documented measures for maintaining the confidentiality of our clients and our data. We will not take advantage of proprietary or privileged information, either for use by ourselves, our client’s firm, or another client, without the client’s permission.
COMMITMENT TO CLIENTS
We compete by consistently acting in our client’s best interest and employing the highest honesty, competence, transparency, and professionalism. We expect our vendors and other IT Service Providers to operate within the same Code of Ethics we hold ourselves to, and we will not tolerate unethical behavior. Promoting Education, Professionalism, and Advocacy for IT Service Providers
